Stranded with a partially used ticket and need to change your return date? Follow these 10 steps to manually reissue your ticket in Amadeus, covering the fare and tax differences efficiently.
Step 1: Check Coupon Status
First, check the coupon status of the issued e-ticket to determine which segments have been used and which are still open. Use this command:
TWD/L7 (FA/FH Line 7 from PNR)
Step 2: Check Penalty Rules
To check penalty rules, first display the fare quote. Use this command:
FQD KHILON/A EY/C U/D04JUN24/R,03JUN24
Then, confirm penalty charges. Use this command:
FQN2*PE (Penalty for Fare from Line 2)
Step 3: Convert Currency
If dual currencies are involved (e.g., USD to local currency PKR), convert the currency using. Use this command:
FQC 150USD/PKR
Step 4: Book New Flights
Firstly, Check availability for new flights. Use this command:
AN 20MAR LHRKHI/AEY
Secondly, Book the new flight segments: Use this command:
SS1L2
Thirdly, Cancel unwanted segments from the PNR. Use this command:
XE4-5
Fourthly, Delete existing TST from the PNR. Use this command:
TTE/ALL
Finally, Cancel the form of payment on line 14:
XE14
Step 5: Recalculate Fare
Include all flights in the new ticket, including those already used. For example, segments 2 and 3 have been used, and segments 4 and 5 are rebooked. Use this command:
FXP/S2-5/R,03JUN24
Step 6: Initiate Reissue Process
Initiate the reissue process. Use this command:
TTK/EXCH/T2
Update the TST for required segments to reissue the new ticket and remove segments 2 and 3 from the TST. Use this command:
TTU/T2/S4-5
Remove the TST flag. Use this command:
TTF/ALL
Step 7: Update TST Record
Update the origin and destination. Use this command:
TTK/T2/DKHIKHI
Update the equivalent amount and BSR (Bank Selling Rate). Use this command:
TTK/T2/EPKR162470/K1278.6727622
Update the tax as a penalty fee and total amount (Penalty: 41890 + Fare Difference: 17040). Use this command:
TTK/T2/XPKR41890XP/TPKR58930
Step 8: Update Issued in Exchange
Display the issued e-ticket from the PNR for the FA/FH element on line 10. Use this command:
TWD/L10
Pull the issued e-ticket details automatically. Use this command:
FO*L10
Place the cursor at the end of the displayed FO line, type a slash, the letter "S", then "4-5", type another slash, and the letter "P" followed by "1". Use this command: /S4-5/P1
Step 9: Update Form of Payment
Update the collectible amount form of payment. Use this command:
FP O/CASH+/CASH/PKR58930
(O/CASH is the original payment method, and +/CASH is the new payment method).
Save the changes. Use this command:
RF A ; ER
Step 10: Issue an E-Ticket
Display the original e-ticket record that will be exchanged. Use this command:
TWD/L11 (FA/FH Line 11 from PNR)
To issue the e-ticket, specify the segments and passenger. Use this command:
TTP/S4-5/P1
By following above detailed steps, you can efficiently reissue a partially used e-ticket in Amadeus, ensuring all fare and tax differences are accurately calculated and updated. This cheat sheet simplifies the process, making it accessible even for those with an intermediate understanding of Amadeus systems.
